Serious is urgent And it has to do with change. Leadership is about progress. There’s no such thing as casual leadership; there’s no such …

  Want to be a real leader? Let your team members know you value them. Let them know you’re paying attention, and praise them freely. …

  T/F: Anything can be taught. False. Big false. Lots of things can be taught, especially if we’re talking skills, but soft skills are something …

  Great companies stop being great companies when their best people start to leave. In 2015, Gallup reported that only 32% of people felt engaged …

  When a business owner describes his company “like family”, of course, it’s not true, technically. Technically, you’re all just there for the paycheck. Technically, …

Telling people what to do is easy. Forcing them to do it is easy. Shutting down the entire US Government by force and dictum is …

Rackspace, our clients and friends, have a one-track mind. They’re focused on customer success. They’re invested in their customers doing as well as they can, …

  Cellphones are wonderful — but they’re only a tool. They’re not what keep us connected, but they help us stay connected. Every piece of …

  In medicine, every study shows that patient care improves as teamwork improves. Why? Because teams that know how to work together work better. It’s …

  It was with the best of intentions that we devised such terribly ineffective ways of measuring our employees’ work engagement. We must measure not …

    The idea? Avoid boredom. The way to get there? Work. Why? Because unlike, say, skydiving or base jumping, there’s always a way to …

  Have you seen Ratatouille? It’s a cute movie. There’s a rat in a restaurant, and it’s not gross because the rat is a chef. …