A few years ago, open offices became a thing. The public rationale was that this would make the office more “collaborative”, which would lead to …

  Have you ever noticed how cheerful and happy successful people are? Annoying, isn’t it? “Yeah, but,” I hear you saying, “if I had their …

In 2014, when Satya Nadella made one of his first speeches as the new CEO of Microsoft, we were in the audience in Redmond. The one big take …

So it’s actually true. The more CONFIDENT you are, the more COMPETENT you appear to other people. My goodness. So “Fake it till you make …

I’m assuming you’re a lot like us; a lot like most members of the Gapingvoid Tribe. i.e. You’re striving for something better, you’re trying to get your …

The great adman, David Ogilvy once said that one of the greatest assets a leader can have is the power of forgiveness. Everybody is human. …

  Transparency is the new “IT” word in healthcare. Of course, it is. Patients want to know what’s going on. Especially in an era where …

Big businesses are insanely complex places. And it’s your job, as a manager in the big business, to manage said complexity. Here’s a fascinating article, written by …

Napoleon liked to say, “Good morale is worth an extra fifty thousand men.” That’s what real camaraderie is: to like and respect the people who …

  A nice way of stating the obvious. By now, we all know the business case behind “Diversity and Inclusion”, putting aside the essential fundamentals of fairness …

Obviously, leaders need to be trusted. Obviously, a leader who is trusted is far more effective than one who is not. But trust is a complex, fragile …