Jessica Higgins serves as the COO at Gapingvoid, a multi-disciplinary team of culture change agents who take a non-conventional approach to creating and transforming workplaces to be productive, positive, and people-centered.
She is the founder of our Culture Science methodology, an innovative approach to creating change at scale by utilizing design thinking, Lean Six Sigma, and behavioral psychology to quantifiably change the mindsets and behaviors that optimize business outcomes.
Prior to becoming COO at Gapingvoid, Jessica was Director of a Lean Six Sigma management consulting firm where she restructured Fortune 100 business operations, healthcare facilities, and created job growth on behalf of governments in high-unemployment areas.
She has corresponded on Huffington Post Live for business growth, and has been published in various media on crafting the future of business operations using data driven, human centered approaches to change.
She has a Juris Doctor of Law, a Masters of Business Administration in Management, a Black Belt in Lean Six Sigma, and Bachelors of Arts in Behavioral Psychology and Political Science.