December 3, 2004

More Lovemark-Cluetrain Deathmatch Action

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From Jack Cheng:

Okay, so there's this big debate in the blogosphere about Kevin Roberts' whole lovemarks thing.

I haven't read the book yet, but I recently obtained a copy of it from a former Saatchi employee. Since the bloggers are calling Roberts out - or any Saatchi employee for that matter - so far without any response, I figured that this might be the closest we get. So I asked this person when I got the book. It went down like this:

have you read it?
"skimmed it"

what'd ya think?
"i really like the way it looks haha"

what about the message?
"as in, do i believe in lovemarks?"

yes.
"yeah! haha... i guess i have to after [working there]"

well, you don't have to.
"well not that i have to, but i dunno, it doesn't seem like a remarkable concept to me, don't u feel like they always existed?"
...
yeah exactly!
"haha yeah, i guess he just branded it"

That's it. It's right there in that last line. Roberts got so sick of "branding" that he went off and he fucking re-branded it. It's the same shit all over again.

It's very simple, Kevin. When you stop saying things like
"we realized there was an opportunity to take Cheerios to a higher emotional ground, moving it from being part of the kitchen cupboard to part of the family,"
then people will stop laughing at you. Thanks to Johnnie Moore for the link.

Posted by hugh macleod at December 3, 2004 6:10 PM | TrackBack
Comments

Cheerios: mystery, sensuality and love.

WM_ROFL
thomas woelfer

Posted by: thomas woelfer at December 3, 2004 7:09 PM

so is he basically saying, "fuck cheerios"?


i can't imagine cheerios being part of my family unless it starts yelling and cursing at me, bursting into tears and slamming the bedroom door.

Posted by: campester at December 3, 2004 7:17 PM

Hugh, thanks for the mention.

What annoys me is how people (including Kevin himself) act as if Roberts is the first person to ever talk about "emotional connections" with brands. Give me a break.

p.s. you left off a 'g' at the end of my name :)

Posted by: Jack Cheng at December 3, 2004 7:29 PM

Damn, Hugh, for a man who is so forward thinking about business, you sure are backwards when it comes to women (or is it just those folks who inhabit your cartoons?). These days, you can usually just ask for "snatch" (though I wouldn't phrase it quite like that), and if she likes you, she's quite likely to give it up willingly--and honestly.

Posted by: nina at December 4, 2004 5:45 PM

Nina, the cartoon is about male psychology, not female ;-)

Posted by: hugh macleod at December 4, 2004 6:05 PM

Indeed! Thanks for the clarification ;-)

Posted by: nina at December 4, 2004 6:53 PM

Hugh:

Lovemarks. Total Bullshit.

Hugh, I love your blog. Keep it up. You're about the only cat in the ad biz that has the balls to tell the truth.

Let's face it, most advertising is 99.9% complete shit. After working in this biz most of my life, I'm still amazed that the agency's clients haven't caught on yet. They continually eat the same crap being fed to them from the assholes in the ad biz; same crap, different packaging.

The question the clients need to ask themselves:
"Is the fucking I'm getting worth the fucking I'm getting?"

Posted by: Keith at December 14, 2004 2:03 AM

Bravo! Maybe this schmuck can get on the P&G roster and help their computer program pick out creative agencies. After all, it's nothing more than zeros with a few ones thrown in.

Hans

Posted by: hans at January 5, 2005 9:34 PM