Ideas Worth
Sitting With
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we are the wings
When your business becomes mission-focused, suddenly it’s no longer just about making and selling stuff. It’s more about some kind of higher purpose, something …

culture begets leadership
In the days leading up to storming the beaches of Normandy, General Dwight D. Eisenhower met with as many of his soldiers as possible. …

art vs advertising
There’s a terrific article by Douglas Holt in HBR, “Branding In The Age Of Social Media”, about why traditional brands have such a hard time gaining …

“What Google Learned About Being Human” – with a note from Tony Hsieh, C …
What Google Learned From Its Quest To Build The Perfect team – NYT [click on the link above to read more] Why is business …

healthUX – virtuous circle of outcomes
VIRTUOUS CIRCLE OF OUTCOMES The patients and their families see a happy outcome as this linear thing: Patient enters hospital. Hospital treats patient. Everything goes well. …

culture isn’t rocket science
As a firm that frequently consults on the power corporate culture, it’s always tempting to make it sound more complicated than it is. You know, use a …

healthUX – we need to be fearless
Being asked to take a chance on something new at work can feel like leading the charge out onto the battlefield. Only when you …

building a great life
Our dear friend, Jerry Colonna (a former VC and current business coach), has a great “Reboot” podcast which I highly urge you to listen to. Jerry’s not about …

failure is the new success
There’s a new meme in the business world, one that extols the virtues of failure. “Fail fast, fail cheap, fail often” etc. This “positive …

what to do with your employee engagement data
Like almost all companies, you have data and insights from your engagement surveys. You ran those surveys for a reason. There are “issues” to fix, …

everyone is in transition
Even the most solid business plan is temporary. Things change. People change. Life is fluid. But at least, knowing this, you have a lot less …

anything is magical
Though it would be easy to quibble with this 2014 HBR article: “For Breakthrough Innovation, Focus on Possibility, Not Profitability”, the main point of the article …
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