Ideas Worth
Sitting With

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hotbeds of creativity

Hospitals aren’t ad agencies or media companies. So the word, “creativity” is not often associated with them. Instead we associate them with procedures and processes, both …

healthUX – our patients rock!

In the stressful, chaotic, often painful world of healthcare, it’s too easy to forget… We actually like our patients. Otherwise we wouldn’t be in …

act fast!

When Dell set up their big social media program a decade ago, I heard that the team involved estimated that it would take three months to …

everyday is a front row seat

The last time we were visiting Microsoft at their campus in Redmond, I got talking to this guy named Dan, who had been with …

inspired space

Hint: Learn from the ancients. As a tactic to create change at a collective level, the use of art is as old as civilization …

creating value

The more successful you become, the easier it gets to continue being successful. Like the old joke says, “How do you get to Carnegie …

healthUX – allergic to mediocrity

Is mediocrity really all that bad? You already know the answer.Mediocrity is so poisonous because no one really complains about it. It envelops and sucks …

hyper-collaborative organizations

This post was crafted by @cangergeek: For years healthcare has been about the box, the medical complex, the hospital. In order to deliver the best possible …

knowing why we chose this

Healthcare is one of those professions where it’s easy to get into for the noblest of reasons, but then quickly lose touch with those …

we have a strategic plan

Someone recently asked what I think is more important for business hiring: culture or skill. Sounds like one of those, standard interview questions an HR person would …