Ideas Worth
Sitting With
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when you’re open, more gets done
Facebook likes “Open” as a philosophy. The more “Open” the are, the more they can take advantage of new ideas and opportunities. And they’re …
creativity is the best business
Management loves the word, “Innovation”. Why? Because it allows it them to say what they mean, without having to use the word, “Creativity”. “Creativity” …
healthUX – nurses rock!
The common thought: it’s the doctors in charge. Actually, it’s the nurses. Nurses are the glue that keeps hospitals together. Which is why many medical …
why do you do what you do?
A few years ago, a guy in a bar asked me why I drew so much. “Because I’m the luckiest person alive,” I said. …
believe in yourself
“I will survive.” “I’ll get through this.” “Yea, though I walk through the valley of the shadow of death, I will fear no …
teamwork is not a platitude
There are a lot of teamwork platitudes out there, doing the motivational poster circuit. Which is fine, if the sentiment on the poster is …
it’s all about the customer
This is about one of the key cultural norms we measure for companies: “Customer-Centricity”. It’s a good mode to be in. It makes life …
hope they don’t screw it up completely
Eight years ago, the artist Shepard Fairey designed the famously controversial Obama “Hope” poster that went viral. One of the best pieces of pro bono advertising ever made, …
healthUX – victims of technology
Healthcare is about relationships. Healing was always based upon touch. Humanity. Technology is empowering, but also a wedge that separates us all. We know …
i feel your pain
People often get the two words mixed up. Both have the same “pathos” root (Greek for “suffering”), so it’s not surprising. Sympathy means suffering “with” i.e. …
are you the next google?
Sometimes you aren’t the next anything. Sometimes you’re just you. And that is always okay. It’s when we try too hard to be something we’re …
choosing a president
So here we are again, with the U.S, Presidential Elections heating up. The usual suspects, the pundits, the talking heads, the chattering classes, endlessly droning …
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