healthUX – virtuous circle of outcomes

VIRTUOUS CIRCLE OF OUTCOMES

The patients and their families see a happy outcome as this linear thing: Patient enters hospital. Hospital treats patient. Everything goes well. Patient and family leave hospital. Happy Ending.

If you work in the industry, you know that happy outcomes are not happy endings, but part of a larger, happy circle that is a never-ending process.

A process that never stops, that keeps building and building on itself, in a virtuous cycle.

Only when you see yourself as part of something larger, something circular, can you begin to do your best work, achieve the best outcomes. It’s how we’re made.

 

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