Ideas Worth
Sitting With
Page 85 of 368

R-E-S-P-onsibility
Sometimes, a team member doesn’t hit their mark. Sometimes there’s two or three who aren’t getting it. But when you feel like you’re managing a bunch …

Hiring for culture
Culture isn’t taught or transmitted. It’s hired. The best teams are formed by the ASA model: attraction, selection, attrition. Basically, the theory says people are attracted …

It’s all about the narrative
They say everyone has a story. But more than that, everyone IS a story. By that I mean, we don’t see ourselves as these random …

The Golden Rule
From the Sermon on the Mount: “All things whatsoever ye would that men should do to you, do ye even so to them.” Exactly. Makes …

Your time will come
Everybody reading this wants to make a difference. Of course we do. That’s been the human condition since Adam bit the apple. (And while we’re …

Its “user,” not “youser”
There’s that Henry Ford quote, where if you asked the people in a pre-car world what kind of transportation they wanted, they’d say faster horses. …

Contagious and infectious trust
Trust is like a laughter. It’s infectious. No, it really is, it spreads like a virus. Which means the opposite is true: that fear and …

Ride your own wave
If real change is going to happen to your company (and you as a result, QED), you can wait for the stock market to lose …

Celebrate Small Wins
Mindset is everything. As we do our work, it is easy to assume the worst: People are lazy, their intentions aren’t good, they lie. You’ll …

You’re talking to me?
“I’m a firestarter.” Really? “I’m a ninja.” Really? “I’m crushing the normally staid world of ______. Really? Call me old fashioned, but when did we …

Decide what you want to be
Companies are like people. They don’t start getting what they want till they start knowing what it actually is that they want. Do you want …

The Golden Road to Unlimited Customer Devotion
The what you make, and the how you make it, are obvious – definitely to you, hopefully to others. The reason why, however: that’s problematic. In …
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