Augusta is a Certified Professional Co-Active Coach. I am a graduate of CTI, The Coaches Institute where I also received my certification as a Certified Professional Co-Active Coach. I have coached team members, managers, directors, vice presidents and employees at every level within corporations over the last eight (8) years.
Augusta’s expertise and background is focused in coaching people around their goals and removing obstacles around all areas. Prior to launching her coaching, consulting and culture development company, Augusta was the life coach for Zappos.com. Her experience in culture development was grown from being involved with the culture at Zappos, which is known across organizations all over the world. Augusta developed the first coaching seminar at Zappos for external customers wanting to develop culture driven coaching programs within their organizations.
Augusta’s passion for coaching team members as well as developing culture driven processes has taken her to many organizations throughout the country, as well as internationally. She also develops and executes training workshops for customer service best practices, and does speaking engagements focused on culture and coaching. She is affectionately called “the people’s coach” because of her talent for being able to meet people right where they are, and help them to get to where they want to be.