Should a company be customer-obsessed like Amazon or employee-focused like Richard Branson said? originally appeared on Quora: the place to gain and share knowledge, empowering people to learn from others and better understand the world.
Businesses do best when they’re built around high-purpose cultures, which are equally focused on both employees and customers. Some skeptics think this is impossible, and that one or the other must end up taking precedence. But most of the time, business leaders can do right by their staff and the consumers they serve.