A fascinating article in the Washington Post: “Why robots aren’t likely to make hiring calls anytime soon”.
Algorithms are supposed to do away with human hiring biases. But it turns out, algorithms are built by humans, so they end up with their own biases as well.
The higher up the corporate food chain, the more useless algorithms are for hiring.
Turns out there’s no substitute for human intuition. Whoda thunk?
The truth is that A.I., however advanced, is an imperfect science, as it is still created by humans. And alas! As we are flawed, biased, fallible, and complicated… our algorithms end up similarly so.
Ultimately what computers cannot do is what we call the “soft stuff” ie. they cannot replace human emotion, the feeling and the intuitions that you need to have in order to make decisions about people – hiring being just one (big) example.
We know plenty of candidates that are amazing on paper but when you meet them in person, you would never hire them for the job.
Though computers are amazing time savers in so many ways, they can’t create an algorithm for the human condition.
I am looking forward to the moment when a hiring robot will be in a call with a job candidate robot; both fully leaving out the human condition. What kind of workforce will this give in what kind of businesses?