The six habits of empathetic people. All in a single image.
The question is, why does it matter?
Especially, why does it matter in business?
Well, according to this one study, companies with a high empathetic culture are for more productive than non-empathetic businesses, with far higher employee retention rates.
I guess that shouldn’t be surprising. Businesses are made up of people, ergo, companies act like human beings, for better or worse.