Rackspace, our clients and friends, have a one-track mind.
They’re invested in their customers doing as well as they can, being as happy and productive as possible.
They call it Fanatical Support — defined as one part great technology and one part great people. It means holding the customer’s hand from onboarding through troubleshooting. Figuring out with the customer what their ideal solution is. Building products — and improving them — based on needs, and then tailoring packages to each specific customer.
It’s about the customer, all day every day forever. Any questions?