Some hospitals are so efficient, so machine-like, so system orientated, you get the feeling they’d run just fine if all the patients disappeared tomorrow. That if all the beds were empty, nobody would notice.
But caring for people isn’t just about the process. It’s mostly about caring and people.
Most doctors aren’t good communicators. Most aren’t naturally the best leaders. So how do you inspire people to align toward patient-first attitude in the day to day? Maybe by making healthcare human again, not forgetting that our emotions and passion led us to where we are today.