Now that “Culture” is the buzzword-of-the-year in management circles, it concerns me that leaders might start thinking Culture is something that can now be bought off the shelf from a smartypants consultant group.
Sign the check. Go into smartypants mode. Tick off the boxes. Voila! Instant awesomeness!
It also concerns me that there are consultants out there, trying to offer that exact same service, with lots of shiny bells and whistles. I wouldn’t call it a “service”, though. I’d call it “smoke and mirrors”.
Real culture change doesn’t begin with lots of smartypants box-ticking sessions:
Real culture change starts with real emotional change.
On some level, this has be a cathartic experience. Maybe not for the entire company, but certainly for a few key leaders.
“Nothing happens until somebody feels something”, is how we describe it.