Zappos is the online retailer- which first made its name selling shoes- that was recently sold to Amazon for over a billion dollars in stock. Tony has just written a book, “Delivering Happiness”, which comes out today.
Two things that stood out for me in the book were, 1. Tony’s firm and well-articulated belief in making the improvement of the company culture their top priority, ahead of profits. 2. That none of it was easy. Zappos didn’t just become big and rich overnight, it was a real slog- long hours and lots of stress, over many years. He really captures that well.
The cartoon is a re-working of a print I made recently, “Business Is…” I like the way how Tony explains in the book how he always had a very strong sense of purpose for is company, and how having that at the very epicenter was what made his company ultimately so successful. So I wanted to articulate that.
Congrats on the new book, Tony. Thanks for the inspiration!
[Tony, we’ll be in touch soon via firstname.lastname@example.org to collect your details for the back of the card, so we can ship a free box of 100 to you etc. Thanks!]