February 23, 2006

biz school questions

thinks444.jpg

[PS: Yes, the new M-Tablet PC drawings were all drawn in the last 24 hours.]

A business studies student just sent me the following questions, for his class. Anybody else want to have a shot at answering?

Below are some questions I had. Please consider them guidelines only. Feel free to add anything that you think might help.

Questions:

1) How would you describe your profession/work? What do you do (for money)?

2) What exactly is a “global microbrand”? How does it differ from a traditional brand?

3) How does one go about creating a “global microbrand”?

4) What is the difference between marketing by blogs for small business, and large corporate b-blogs?

5) In such a saturated blogosphere (where most blogs have relatively few hits), how does marketing by blogs reach out to customers?

6) In the world of blogs, where entries become obsolete within a matter of hours, is marketing by blogs sustainable?

7) How do you think marketing by blogs will change the way people perceive of marketing/advertising?

8) On gapinvoid.com, Stormhoek is mentioned as a success story. What other success stories do you know of? Unsuccessful stories?

My answer to all eight questions: Read my blog and find out. Everything's there if you do your homework.

[UPDATE:] Some good answers over at Eric's MarketingMonger, and there's also good stuff in the comments below. Thanks for the input, Everybody!

Posted by hugh macleod at February 23, 2006 7:16 PM | TrackBack
Comments

I don't have any questions to add just now. Just wanted to say that your new stuff is really hitting! I wonder if drawing with the tablet has disrupted the market in your creativity or what?
:-) Anyway, nice work!

Posted by: Andrew Toomey at February 23, 2006 7:41 PM

4) What is the difference between marketing by blogs for small business, and large corporate b-blogs?

Small businesses are forced to use creativity and intelligence to gain attention via blogging, and large corporations have money. :)

Posted by: Brian Clark at February 23, 2006 7:43 PM

I'll have a shot at No. 6)

Blog entries don't become obsolete within hours; they simply change direction. They move from Home Pages, Feed Readers, and Site Aggregators, into archives and Search Engine results. There is a Long Tail. And they're constantly reborn and breathed life by links from new posts, and at any stage social bookmarking. Marketing by blogging is as sustainable as blogging itself is.

Posted by: Liam at February 23, 2006 7:48 PM

1) RTFM

2) RTFM

3) RTFM

4) RTFM

5) RTFM

6) RTFM

7) RTFM

8) RTFM

Posted by: Anonymous at February 23, 2006 8:01 PM

1. ummm - not telling
2 - 4 - try a site search here
5. read Steve Gillmor
6. See Hugh's big head/long tail cartoon
7. walk down Madison Avenue and look for the big smiles - then come back here
8. Do I really have to answer that - I'm bored but OK - see English Cut and how they're scaling back the core business, hop over to BL Ochman - look for the Budget story. Unsuccessful - started out as l'Oreal.

Posted by: Dennis Howlett at February 23, 2006 9:35 PM

I think drew at http://toothpastefordinner.com is a success story....

Posted by: Dorothy at February 23, 2006 10:00 PM

Make that www ...

Posted by: Dorothy at February 23, 2006 10:01 PM

Sorry if it is off topic a bit, but I think I just saw the phrase "global microbrand" one too many times. Going on and on about "global microbrand" seems to discount the "local microbrand" that is one of the better parts of blogging.

For example one blog I read frequently
http://epicureandebauchery.blogspot.com/ is compelling to me because the restaurants and places she writes about are just down the street.

In fact, a key part of English Cut seems to be the frequent roadshows and the Stormhoek thing is made possible by long journeys made by various bottles of vino. Even though it says "global" the physical presence is still a key part of making the sale.

Posted by: Jack Dahlgren at February 24, 2006 12:18 AM

Another detail to add to number 8.

A single blog post should take no more than an hour to craft, probably a lot less. One post a day is all you need to keep a site vital. Though three or four really short posts seem to work as well. And the shorter posts can take as little as a minute. But call it an hour a day, budget.

Say you put your marketting director on the job of maintaining the blog. His hour is probably worth somewhere between $40 and $150 depending on the size of your company, or $10 if you're an award winning brewery nestled in a top 10 retirement/college town in the pacific northwest... Chances are, that hour a day is a lot cheaper than any one significant ad you do, a tiny fraction of your whole advertising budget.

With the long tail mentioned above, it because expensive not to maintain a blog. In theory.

Posted by: Fenmere at February 24, 2006 3:54 AM

"becomes"

That was supposed to be "becomes"...

Also a "here-here!" for Jack Dahlgren. Although I'm not bored of the "Global Microbrand" phrase, I'm personally in the middle of a community with two businesses that benefit locally from blogging directly, and a fair number that do so indirectly. Mine, The Black Drop, and every place in between that I frequent. ;)

Posted by: Fenmere at February 24, 2006 4:04 AM

Actually, it's "Hear! Hear!"

Yes, but "Global" is much sexier, Dahling!

Posted by: Hugh MacLeod at February 24, 2006 9:21 AM

1) I'll let Hugh tackle this one.

2) It's smaller (i.e. bigger is not necessarily better). It's global (i.e. some aspect is virtual).

3) Either be or want to be ridiculously good at something. Start a blog to cover your "quest to be the best" and serve your customers well. Talk with your real voice. Be open, honest and genuine. (It doesn't hurt to draw good cartoons.) Obsess. Obsess. Obsess.

4) For the most part external large corporate b-blogs don't exist (only 4% of the Fortune 500 have them). And if they do, they're usually not part of the conversation instead they're just another one-way channel for delivering a message to the customer.

5) The audience you care about is your customers. You can use your storefront, website, customer database, the message on your answering machine, your business cards, every email you send, every phone conversation you have, etc., to promote your blog. In terms of reaching a larger audience, optimize for SEO, tag everything, use pingoat.com, write well, share the link love, and OBSESS.

6) There is an element of timeliness about marketing via blogs. It is helpful to constantly participate. That said, I still get traffic to posts that I wrote months ago because they had a good SEO optimized title.

7) Blogging is making marketing more bi-directional. My blog makes my opinions just as powerful as the companies (relatively speaking). Before I could tell a handful of friends when I had a good/bad experience, now I can tell millions.

8) I think that as large companies go, the only ones that are starting to "get it" are the tech companies. Check out Sun, HP, and Microsoft for their blogging activities.

Hope this helps.

Eric Mattson
MarketingMonger.com

Posted by: Eric Mattson at February 24, 2006 10:48 AM

This cartoon shows more of the flavour of the ink stuff, Hugh. I think you’re mastering the tablet.

Posted by: Jack Yan at February 24, 2006 12:30 PM

Hugh,

"Hear Hear" is for global microbranders. "Here Here" is for "local" microbranders. I both appreciate and deplore the pun.

-Jack

Posted by: Jack Dahlgren at February 24, 2006 5:13 PM

Blogging will get much more *local* in the next few years, in my opinion, in a range of interesting ways, and then one of the questions will be how to get blobal microbrands to become more effective and responsive on the local level and in local ways.

This issue may become, for blogging, the equivalent of the *centralization / decentralization* pendulum swing issue that larger organizations continually re-visit as their markets or the org's capabilities change.

Watch for geo-localization of tags.

I probably don't know what I am talking about.

Posted by: Jon Husband at February 26, 2006 5:46 PM